The method to log in to Neptun is changing
The recent IT security incidents made it necessary for access to Neptun to come up with a more secure solution than the password-only method used until now. From July 27, 2023, when entering Neptun's web interface, user identification became a two-step process.
- The first step is the usual, password-based identification; there is no change in this.
- The second step is to enter a code made up of numbers that can be used only for a short time, which can be provided by a smartphone application or received by e-mail.
Users will receive detailed information about tasks and options during login. The log-in process is shown in the following video:
If the user encounters a problem during login, which he cannot solve even after viewing the information materials, he can ask for help from the Quaestura Office of Student Services calling +36 1 381 2353.