E-administration for Students
E-administration for Students

Cases not listed here are to be initiated through the electronic contact details on the website of the relevant department.
REQUEST FOR PARTICIPATION IN DISTANCE EDUCATION
The aim of distance education is to enable students in a living situation whose physical presence is not feasible because of obstacles to travel to Hungary or whose health condition makes it dangerous for them to participate in the community and to fulfil their study and examination obligations.
Please note that the lack of vaccination protection does not justify the entitlement to distance learning! We recommend that you get vaccinated.
Distance education may be carried out within the framework of the uniquely tailored study arrangements (Section 74 of the Academic Regulations for Students). Uniquely tailored study arrangements may be authorised for up to one semester in a procedure, but may be repeated. The request for a uniquely tailored study arrangement must indicate, for each subject, the student's planned study schedule, the benefits requested, the prior support of the lecturer in charge of the subject, and the certificates and other documents supporting the reasons for the request. Information on how to apply can be obtained from the faculty websites or from the faculty Student Offices.
SUBMISSION OF REQUESTS, APPLICATIONS
Method of request
If there is a Neptun application, it can be initiated by using it or, failing that, by using the relevant department's website with the relevant supporting material, if necessary. If the faculty uses a template or a form with specific content for the submission of the application, please use those.
Administration
It may be necessary to communicate with the student during the procedure, either by telephone or electronically (by personal message on Neptun or by e-mail to the e-mail address entered in the study system). The decision will be delivered electronically. An exception to this is the decision on the termination of student status, which are delivered by registered post.
Certificate of student legal status or other cases
Method of request
Certificates may be requested:
- in the case of certifacete of legal status, in person at the customer services of Quaestura or by launching a case on Q-tér or written to the e-mail address of the Student Affairs Office;
- in case of proof of residence, written from the student e-mail address stored in the Neptun system to the e-mail address of the head of dormitory;
- in case of completion and other certification, written from the student e-mail address stored in the Neptun system to the e-mail address of the Student Affairs Office.
Administration
Certificates may be subject to payment of fees and service fees for this school year under these terms.
orphan's care, completion and authentication of other official certificates
Method of request
The certificate can be completed in person at Quaestura Office.
validation of student ID card
Student cards can be validated for the Autumn semester of the academic year of 2021/2022 from 6 September 2021in person at the customer services of Quaestura.
Please note that student cards validated for the Autumn or Spring semester of the academic year of 2019/2020 or for the Autumn semester of the academic year of 2020/2021 are accepted by the public transport service providers for 60 days after the end of the emergency period. Since the emergency period has been extended until Autumn 2021 you can still use your student card with the stickers for any of the listed three semesters.
Student cards validated for the Spring semester of the academic year of 2020/2021 are valid until 31 October 2021.
Receiving new student ID card
Manufactured student cards can be collected in person at the central Quaestura Office (Egyetem tér 5, Budapest, 1053).
Issuance of temporary student certificate
Method of request
You can apply for it in person at the customer services of Quaestura or by starting an online case in Q-tér. Please indicate that you are requesting a certificate electronically or by mail, otherwise the certificate - temporary ID card - will be mailed. If requested electronically, it will be uploaded to your case at Q-tér and can be downloaded from there. Postal services are subject to a fee (HUF 1.000).
invoice requesting statement
Method of request
The original signed request must be sent to the faculty's Student / Doctoral Office. The request may be submitted by post or, if the faculty office provides this facility, in person via the means published on the faculty website. In the event of an impediment, a scanned copy of the signed declaration must be sent to the Student / Doctoral Office, but in this case the original must be handed in after the impediment has been removed.
Administration
Upon receipt of the request, the invoice will be issued in the Neptun system and will be forwarded by post.
issuing of diploma
Method of request
Former students who have not previously obtained a degree without a language examination certificate can apply by submitting a completed application form and language examination certificate in person at the Student Office or by sending it to the Student Office by e-mail.
Administration
The diploma and accompanying documents can be collected in person at the Student Office after any necessary data reconciliation. If specifically requested, delivery by registered post may be requested. In this case, the record of diploma receipt shall be the acknowledgement of receipt.
decision on awarding doctoral degrees
Method of request
Initiated ex officio without specific request of the student.
Administration
The Education Directorate sends it by post to the address stored in the Neptun system.
PRESENTATION OF LANGUAGE EXAM CERFITICATE
The language examination certificate must be presented at the Student / Doctoral Office, or a scanned image of it must be sent to the Student / Doctoral Office from the student's e-mail address in the Neptun system.
Requesting general information
In person, via email or, if possible, preferably a phone call to the appropriate office.
signing student loan contract
It is not possible through the University; According to the Student Loan Center, electronic signatures can be launched from Neptun using the customer gateway. If you do not have gateway registration, you can also fill out the Loan Application via the Student Loan Direct. In this case, you will need to submit a printed credit application at larger post offices or at designated branches of cooperative banks and savings cooperatives. It is also possible to conclude the loan agreement by a power of attorney contained in an authentic instrument.
Student Loan Center Call Center: +36 1 999 99 44 (local call rates, international and domestic) Call: Mon-Fri 8am - 4pm
signing a scholarship / training contract
In person at the Student / Doctoral Office. If distance education is authorised, the Student / Doctoral Office sends the student the officially signed contract by e-mail, which the student prints out and signs, and then returns it by post or to the Student / Doctoral Office e-mail address from the student's e-mail address in the Neptun system. In case of e-mail, the original contract must be submitted by the student after the expiry of the leave of absence.
incorrect bank transfer
Method of request
Administration of the transfer can be initiated
- in the case of dormitory fee: from the student e-mail address stored in the Neptun system to the e-mail address of the head of college
- otherwise, by launching the case on Q-tér.
Administration
According to the voucher, identifying the item and placing it in a student account.
appealing against the University's first instance decision
Method of request
From the student email address stored in the Neptun system to the Student Appeals Board's email address (hjb@kancellaria.elte.hu). The appeal must contain at least the following: the student's name, Neptun code, address, name of the student's faculty, the identification of the decision against which he wishes to appeal, the reason the purpose of the appeal.
Administration
Within three business days, the Student Appeals Board will acknowledge receipt of the appeal. After making a decision without a personal hearing, the decision will be sent to Neptun or e-mail.
registration of a student with special needs
Method of request
A special needs report and the completed forms <coming soon> should be submitted in person, or, in case of a leave of absence, sent from the student's e-mail address stored in the Neptun system to the e-mail address of the Faculty Disability Coordinator.
Administration
The Faculty Disability Coordinator issues a personalized certificate of the student's special needs and benefits, which will be signed and returned, or, in case of absence, sent to the student's e-mail address scanned.
Requesting help from your disability coordinator for studies and exams
On the e-mail or telephone of the Faculty Coordinator; if you request an exam assistant, the request must be made no later than the fourth working day before the exam.
Neptun password
You can apply for a new password in person at the customer services of Quaestura or at Q-tér.
Requesting a TAJ - Social and Health Insurence - Card (Stipendium Hungaricum, Christian Scholarship, Neighboring Countries)
Method of request
You can request it by uploading the required documents at Q-tér.
Administration
Upon request, the TAJ number assigned by the health authority will be recorded in Neptun.
making a health insurance contract
Method of request
1. UNION Health Insurance (for Stipendium Hungaricum scholarship holders)
The completed and signed contract has to be handed in in person at Quaestura Office.
2. Generali health insurance (for third-country, self-financed students)
Students can apply for the health insurance in person at the central Quaestura Office (Egyetem tér 5, Budapest, 1053).
Paying the adminssion fee
It can be completed by transfer using the account number and notice specified in the enrolment information on the faculty's website.
ISSUING A DIPLOMA DUPLICATION
Method of request
It can be initiated by completing the application form, attaching proof of payment of the service fee (HUF 10,000) by bank transfer and paying the fee (HUF 3,000) on fee stamps at the Student Office. In exceptional and justified cases, it may be initiated by sending the completed application form, and proofs of payment of the service fee and the extra fee by bank transfer to the email address of the Student Office.
Administration
The copy of the diploma will be handed over in person or, if so requested, sent by registered post to the address given on the application form. In this latter case, the delivery receipt is the record of delivery.
Issuing a diploma supplement duplication
Method of request
A completed application form, a copy of the diploma and proof of payment of the service fee (HUF 10.000) by bank transfer should be submitted to the Student Office or sent by e-mail to the email address of the Student Office.
Administration
The duplicate of the diploma supplement will be handed over in person or, if so requested, sent by registered post to the address given on the application form. In this latter case, the delivery receipt is the record of delivery.
correction of a faulty diploma
Method of request
You can initiate it by presenting the completed application form and the original diploma at the Student Office, or or by sending it by post to the Student Office.
Administration
The corrected diploma will be handed over in person or, if so requested, sent by registered post to the address given on the application form. In this latter case, the delivery receipt is the record of delivery.
issuing of a new diploma due to changed birth certificate
Method of request
It can only be initiated if the changed data is retroactive. It can be initiated by presenting the completed application form, a copy of the new birth certificate, and the original diploma at the Student Office or by sending it by post to the Student Office.
Administration
The new diploma will be mailed to you at the address given on the application form. In this case, the record of receipt shall be given in the acknowledgment of receipt.
issuing a copy of diploma, diploma supplement
A copy is not equivalent to the original document, it certifies that the image of the copy is identical to the original. It can be initiated by completing the application form, paying the fee (HUF 3,000) on fee stamps at the Student Office, and presenting the original diploma/certificate at the Office of Studies. In exceptional and justified cases, it may be initiated by sending the completed application form, a copy of the diploma/certificate, and a proof of payment of the fee by bank transfer to the email address of the Student Office. A certified copy may also be obtained from a notary.